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Privacy Policy

Effective date: January 1, 2025 · Last updated: January 1, 2025

This Privacy Policy describes how CoachéPar ("CoachéPar", "we", "us", or "our") collects, uses, and shares information about you when you use our website at coachepar.fr (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form, or contact us. This may include:

• Name, email address, and phone number
• Professional profile information (for trainers): certifications, specialties, bio, and photos
• Payment information processed securely through Stripe — we do not store raw card details
• Communications you send us

We also collect information automatically when you use the Service:

• Log data: IP address, browser type, pages visited, time and date of visits
• Device information: hardware model, operating system, unique device identifiers
• Usage data: features used, links clicked, search queries
• Cookies and similar tracking technologies (see Section 7)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Process payments and send related information
• Send transactional and promotional communications (you may opt out at any time)
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with the Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We may share your information as follows:

• Trainers' public profiles: Information you add to your trainer profile (name, photo, bio, specialties, contact details) is publicly visible by design.
• Service providers: We share information with third-party vendors and service providers who perform services on our behalf, including Supabase (database), Stripe (payments), Resend (email), and Netlify (hosting).
• Legal requirements: We may disclose information if we believe it is required by applicable law or to protect the rights, property, or safety of CoachéPar, our users, or the public.
• Business transfers: If we are involved in a merger or acquisition, your information may be transferred.

4. Data Retention

We retain personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at the address below. We will respond within 30 days.

5. Security

We take reasonable measures to protect your information from unauthorized access, theft, and loss. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to object to or restrict processing
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at legal@coachepar.fr.

7. Cookies

We use cookies and similar tracking technologies to collect and track information and to improve and analyze our Service. For details on how we use cookies, please see our Cookie Policy. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

The Service may contain links to third-party websites and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

9. Children's Privacy

The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

CoachéPar
Email: legal@coachepar.fr
Website: https://coachepar.fr